Works offline
Internet down at the mall kiosk? Keep booking repairs and taking payments. Nothing stops.
Cell phone repair shop software
Phone repair software that runs on your own computer.
Everything a busy phone shop needs — IMEI and passcode capture, a repair status board, parts stock for screens and batteries, a fast walk-in till and automatic ready-for-pickup texts. It keeps working when the internet drops, and your customers' data never leaves the shop.
- Works fully offline
- Windows · macOS · Linux
- From $45/mo, every feature
Built for the bench
From walk-in to ready-for-pickup, faster.
Most phone shops are drowning in sticky notes and a whiteboard. Repair Shop turns every repair into a tracked ticket the whole counter can see — without pushing your customer list onto someone else's cloud.
Intake & tickets
Capture the phone properly on the way in.
Book a device in with IMEI, passcode or pattern and its condition, snap a photo of the cracked screen, quote the job and assign it to a tech. Watch it move from received to in-progress to ready — nothing gets lost behind the counter.
- IMEI, passcode and condition on intake
- Photos and diagnosis notes per job
- Printable job tickets and device tags
Parts & POS
Screens, batteries and accessories — stock that stays right.
Keep counts of the parts you actually burn through, get low-stock alerts before you run out mid-repair, and ring up cases, cables and glass protectors on a fast, barcode-friendly till. Every sale and every repair updates stock automatically.
- Parts inventory with low-stock alerts
- Barcode scanning for accessories
- Cash, card and split payments
Customer updates
“Your phone's ready” — sent automatically.
Text or email customers the moment a repair is done, from your own number and address. Fewer “is it ready yet?” calls, phones picked up faster, and a full history against every customer for the next time they crack a screen.
- Automatic ready-for-pickup texts
- Full repair history per customer
- Payment links by text or email
Why phone shops choose local-first
Your busiest days shouldn't depend on someone else's server.
Customer data stays yours
Names, numbers and passcodes live in an encrypted database on your machine — not a cloud you can't see.
No per-cloud fees
Flat $45–$85 a month for every feature, versus $89–$149 for the usual cloud platforms.
One app, every till
Windows, macOS or Linux across the counter and bench. Grow from one kiosk to several benches.
Phone-shop questions
What phone shops ask before switching.
Can it capture IMEI and passcode on intake?
Yes. Set the trade to cell phone and the intake form captures IMEI, passcode or pattern and the device's condition, so every ticket has what the bench needs.
Does it handle parts stock for screens and batteries?
Yes. Track parts with live counts and low-stock alerts so you don't start a screen job and discover the part isn't on the shelf. Using a part on a repair deducts it automatically.
Can I text customers when a repair is ready?
Yes — automatically. A “ready for pickup” text or email goes out from your own number and address the moment you mark the job done, and you can send payment links the same way.
Is it a cheaper RepairDesk or RepairShopr alternative?
It's a local-first alternative. Those cloud platforms typically run $89–$149 a month and keep your data on their servers. Repair Shop is a flat $45–$85 a month, every feature included, with your data on your own computer.
Does it really work offline?
Yes. The whole app runs on your computer. It only needs the internet occasionally to keep your licence current and download updates.
Not only phones
Also built for your other benches.
The same app is computer repair shop software, watch & jewellery repair software and appliance repair software — or set it to any trade from the main page.
Run your phone shop on software that respects it.
Calm, fast, offline-first repair management — every feature, flat pricing.
Get Repair Shop Download & try it